Pick a plan that works best for you

Do you offer support?

Yes. We provide full, online support and welcome both your questions and requests. Please submit issues and bug reports – or feedback and suggestions – by using our Support Page.

Apart from that, Enterprise plan customers receive priority support.

How can I upgrade my plan?

To upgrade to one of our paid plans, log into your account, go to the pricing page and click Choose Plan.

If you are an existing customer and would like to upgrade your plan, please contact your account manager or reach us at sales@sqldbm.com.

Can I downgrade my plan?

Yes. To change your subscription:

• Click on your User Icon at the top-right of the app
• Select Account Settings from the drop-down menu
• Go to Payments tab on the left
• Click the Change Plan button to open the Plans and Pricing options
• Here you can change plans, or downgrade to the Free Plan.

Note that, once you downgrade, your subscription will still be valid for the period you've already paid for.

Are there any hidden fees or contracts?

No.

How many seats can I add if I use the Basic plan?

The Basic plan is limited to 1 seat. If you need more seats, you need to purchase the Business or Enterprise plan. The basic plan was built for very small businesses who are trying a data modeling tool for the first time. The Business plan offers a more robust feature set including things like team collaboration, database documentation and schema conversion.

What forms of payment do you accept?

We accept all major credit cards, wire transfers, and even PayPal. We don't store cardholder information on our servers. All payments are encrypted and securely processed by FastSpring.

Is my data secure?

We understand the sensitive and proprietary nature of the projects that our customers create. As a result, we encrypt all our communication through SSL. All data is stored securely, and backed up regularly. We also encrypt users' data in transit and at rest. As an additional layer of security validation, SqlDBM received a SOC 2 certification - a certification specifically designed for service providers that store customer data in the cloud. Please refer to our Security page for more information.

Collaboration feature access for Free vs Paid users

Project collaboration is not available for free users. To collaborate on a project, user must have a paid subscription.

Can I cancel any time?

Yes. Once you cancel your account, you'll be responsible for charges incurred for that billing period, but you won't be charged again.

Have more questions?

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